Shipping policy
This Shipping Policy explains how Minimal Store processes and delivers orders placed through https://minimalstore.co.uk/. By placing an order with us, you agree to the terms outlined below.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with shipping details.
Please note that processing times may be extended during peak seasons, promotional periods, or due to unforeseen circumstances.
Shipping Timeframes
Estimated delivery times depend on your location:
- United Kingdom: 3–7 business days
These timeframes are estimates and not guaranteed. Delivery times may vary due to customs processing, courier delays, or external factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable taxes or customs duties are the responsibility of the customer unless otherwise stated at checkout.
International Shipping & Customs
For international orders, customs fees, import duties, or local taxes may apply depending on your country’s regulations. These charges are not controlled by Minimal Store and must be paid by the recipient.
We are not responsible for delays caused by customs clearance procedures.
Tracking Information
Once your order has been dispatched, tracking information will be provided where available. It may take 24–48 hours for tracking updates to appear in the courier’s system.
Incorrect Address
Customers are responsible for providing accurate shipping details at checkout. Minimal Store is not responsible for orders delivered to incorrect addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately at Fahad.jafrii@icloud.com. We cannot guarantee changes once the order has been processed.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us so we can assist you. While we will work with the courier to resolve the issue, Minimal Store is not liable for delays caused by third-party shipping providers.
Damaged Items During Shipping
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. We will review the case and offer an appropriate resolution.
Contact Information
For any shipping-related questions, please contact:
Minimal Store
Website: https://minimalstore.co.uk/
Email: Fahad.jafrii@icloud.com